Our Warranty
What is covered under the residential window Warranty?
We have the best warranties in the industry—We understand homeowner’s want to be worry-free after investing in their home, so Washburn uses only products that carry the best warranties. Your new Washburn Windows will give you years of beauty and comfort with very little care needed. However, if any part of your Washburn window does not perform up to our high standards, we WILL replace it — it’s that simple! We guarantee this through our Lifetime Non-Prorated Transferable Warranty.
Our lifetime warranty covers the entire window and it’s fully transferable to a second property owner.
(When we say the entire window, we mean it.)
All Vinyl Parts
All Mechanical Parts
Insulated Glass Unit
No Fault Glass Breakage
Labor & Craftsmanship
More information
- Warranty covers non-impact products installed in owner-occupied single-family residences.
- Damage from Acts of God (hurricanes, tornadoes, flood, etc.), Acts of War, riots, vandalism, fire, and stress resulting from localized heat or modifications is not covered by this warranty.
- Color variance may occur between replacement parts and weathered original material.
- This warranty is exclusively for the window(s) and patio door(s) installed by the Company. Any additional products (i.e. trim boards, interior casings and trim, aluminum coil, etc. such as, entry doors and storm doors, installed by the Company in conjunction with the window and/or patio door contract will carry the warranty provided by their manufacturer(s).
- Glass Breakage Warranty excludes garden, special shape and tempered windows, as well as beveled-leaded, grooved and laminated glass.
- Caulking – To seal window frame or trim package against water and/or air filtration, caulking may be necessary on some installations. Caulking maintenance is the responsibility of the homeowner. It is not considered part of the product and is not covered under the manufacturer or labor or craftsmanship warranty.
- Condensation – On windows and patio doors, condensation may occur as the natural result of humidity within a home or changes in interior/exterior temperature. It does not indicate a product defect. The warranty covers neither condensation, not frost, nor freezing from condensation on the windows or patio doors.
Washburn Windows product warranties give specific legal rights, and you may also have other rights which vary from state to state. Warranty coverage begins with project completion and final payment.
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Washburn Windows
We aim to treat your home like our own
We want nothing more to improve the quality of living in your home in the greater Binghamton New York area. Therefore, we pay attention to what products are right for your home and how to install them to ensure they last the life of the home.